Outsourcing Customer Services

Customer services are of prime importance, but more often than not, training the individuals is an expensive proposition in a developed country. For this reason, customer services are often outsourced.
The company which is providing the service or the product trains people in a developing county, generally in the southeast regions of Asia. What it does is that it saves the company a lot of money, since these countries provide manpower at much lower rates than in the company’s country of origin. It also provides valuable revenue for the country where the training is held and the people are taught. It also creates employment opportunities