Customer service is that type of service which is completely dedicated to the customers. There are people who are employed for taking care of the customers, their problems and their queries. Every organization has customer service that look after the needs and requirements of the customers all the time. Their main motto is to keep the customers happy all the time with their service so that they keep coming to them every time.
Customer service employees must have good knowledge regarding their conduct of behavior, their interaction style, because these are certain aspects which are mainly focused when taking care of the customers.
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