Saturday, July 2, 2011

Excellent Customer Service is the key to turning your Organization into Champions

Customer service is one of the most essential aspects of a business. Any organization can be transformed into customer champions only if its customer service is excellent. The first rule is that companies must treat their customers like individuals and not products. As a pert of the company you must recognize your regular customers and treat them well. Include a thank you note or send a birthday card when needed to create a healthy and productive relationship with your customers. Make sure your customers are greeted when they walk in the door. For excellent service many companies ask their customers about how they are doing through a card or pamphlet where a customer can express their opinions on the customer service of the Company.

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