CUSTOMER SERVICE: VITAL ASPECT OF ALL BUSINESSES

Customer service is among the important features of any business. Customer service helps the business to retain its existing customers. The efficient customer services by the business will keep the customers satisfied. Due to the vital role of customer service in growth of business, customer service training programs are adopted by the businesses. These customer service training programs train the employees in various skills to handle different customers. These training programs are indeed very useful in attaining excellence in customer service. After all customers play an important role in the growth of the business.