10 ways to master the art of Customer Service

Customer service is the center of any business opportunities. The booming industrial and service sector companies are dependent upon brilliant customer service to increase their growth potential. To make a lucrative career in the service industry, there are 10 important aspects to brushing up the customer service skills in oneself. These are Language, vocabulary, Pronunciation, Tone, Listening skills, Problem solving skills, Flexibility, Initiative and pro activeness, Professionalism and finally Task Orientation. All these features are essential for striking the right balance between the job task as well as the relationship and rapport building activities.