• Make sure someone answers the phone when you get a call and hire enough staff members.
• Do not commit on something that you or company cannot provide your customer with.
• Always pay attention listen carefully to your customer.
• Fix the problem as soon as you can since delays might aggravate the situation.
• Help your consumers even if you do not get anything out of it. This builds your market reputation.
• Train your staff to provide the most polite and knowledgeable service to the consumers.
• Work extra to satisfy your customer to the fullest and do not let them wait at your store.
• Over the top discounts and promotional items always help in increasing the sales.
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