Have you ever received a freshly baked fresh pizza right out of the oven in 20 minutes,when your hunger was almost as bad as agony? Thats what todays service industry swears by. Customer is king and they dont let even a small opportunity go by when the customer can be made to feel special.
Do not be surprised if you receive a call on your birthday from your most favourite shopping mall or a small token of apprecation from the local supermarket on your anniversary! After all, you are the one that lets them stay in business and you deserve to be treated like you are special!
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