Customer Satisfaction

For any product to sell, it is important that the manufacturer ensures that there is good customer service for the product. People take the customer service into consideration while buying a product. Most people do some research before they buy a product and they take customer satisfaction to be an important criteria. The company which provide better customer service tend to sell more of their products. Customer satisfaction is important for a company as it helps it improve its sales and also maintaining them. Big companies like LG,Panasonic, Sony and Samsung are successful because they provide excellent customer services.