Jobs that cover customer service can be found in the following:
* Audio Equipment Salesperson
* Automobile Salesperson
* Car Rental Agent
* Clothing Salesperson
* Computer Salesperson
* Retail Counter Clerk
* Retail Department Store Clerk
* Furniture Salesperson
* Hardware Store Clerk
* Jewelry Salesperson
* Retail Sales Associate
* Retail Sales Clerk
* Retail Salesperson
* Restaurant Servers
* Restaurant Hostesses
* Hotel Clerks
* Housekeeping Hairdressers
Virtually any business that offers a service is subject to Customer Service standards.
Job descriptions may entail:
* Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
* Seating guests, taking orders, making suggestions on orders
* Advise customers on use and care of merchandise, and provide advice concerning specialized products or services
* Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates
* Prepare merchandise for purchase, rental or lease
* Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
* Assist in display of merchandise
* Maintain sales records for inventory control
* Maintaining a clean and healthy environment
* Operate computerized inventory record keeping and re-ordering systems
* May conduct sales transactions through Internet-based electronic commerce.
There are many things you can do in order to ensure the best customer service possible. Knowing some of the basics of customer service is a good place to start.
Monday, April 26, 2010
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